Help Desk, Service Desk, and More.

SysAid is an ITSM, Service Desk and Help Desk software solution that integrates all of the essential IT tools into one product. Its rich set of features include a powerful Help Desk, IT Asset Management, and other easy-to-use tools for analyzing and optimizing IT performance.

SysAid is available in 42 languages and serves close to 6,000 customers across 140 countries, spanning across all industries and sizes, primarily in regulated mid-market organizations in industries such as healthcare, retail, education, financial services, manufacturing and aviation. Notable customers include, among others: Bacardi-Martini, City of Philadelphia, IKEA, Manpower Group (NYSE:MAN), Nucor Corporation (NYSE:NUE), ON Semiconductor Corporation (NasdaqGS:ON), SKY, Thales (ENXTPA:HO), The Walt Disney Studios and others. The vast majority of its customers are mid-market organizations.

Quick Facts

  • Founded 2002
  • Partnered Nov 2018
  • Industry Enterprise SW
  • Domain ITSM
  • CEO Avi Kedmi
  • HQ In Airport City, Israel

SysAid appoints Avi Kedmi as new Chief Executive Officer

SysAid, a leading provider of IT service automation, announced today that Avi Kedmi has been named as its...
April 24, 2023

SysAid announces $30 million investment

to deepen its commitment to improving productivity of IT and operations in mid-market organizations The investment by leading tech growth...
November 20, 2018