Autonomous CX Reduces the size of contact centers & Improves the customer experience

Jacada Inc. helps enterprises to significantly reduce costs of their customer service operations by deploying automation solutions and contextual bots. From guiding the contact center agents and automating their manual tasks to fully automated self-service solutions, Jacada automates interactions while improving customer experience.

Quick Facts

  • Founded 1990
  • Partnered Sep 2016
  • Industry Enterprise SW
  • CEO Yochai Rozenblat
  • HQ In Herzelia, Israel
  • Status Public

New Platform Boosts Intelligence in Bot Interactions

The CX Suite, which debuted last week, lets enterprises design and automate assisted-service or self-service business flows, and then...
April 3, 2018

Jacada Receives $4.5 Million Investment to Accelerate Delivery of Customer Service Automation Solutions

ATLANTA, Jan. 09, 2018 (GLOBE NEWSWIRE) -- Jacada announced an equity investment of $4.5 million from multiple investors including...
January 9, 2018